Core Features Overview

• Unlimited Hosting: Say goodbye to the constraints of space and bandwidth. Your website’s growth knows no bounds with our unlimited hosting capabilities.
• Unlimited Consultation: Our dedicated team is perpetually ready to answer every query and satisfy your curiosities, ensuring you’re never left in the dark.
• Regular, Secure Backups: Safeguard your digital assets with our consistent and secure backup solutions, ensuring peace of mind.
• Proactive and Intuitive Support: We don’t just wait for issues to arise; we’re constantly monitoring and preemptively resolving potential problems, keeping your site at its best.
• Website Monitoring: With our vigilant website monitoring, we guarantee the stability and performance of your site around the clock.
• Free Migration: Whether joining or moving on, our free migration service makes the transition smooth and hassle-free, handling all the complexities for you.
• Managed Updates: We keep your site up to date, managing plugin updates to prevent conflicts and ensure seamless operation.
• Content Management: Need a quick update to your content? Just send us an email, and we’ll handle the changes for you.
• Cloudflare DNS: We manage your domain’s DNS records for you through Cloudflare’s services.

Onboarding Process

1. Understanding Your Digital Needs: To initiate our partnership, we’ll need details about your website’s domain, its current usage, hosting information, and any prevalent issues. It’s crucial for us to understand not just your website but the core purpose behind it. This insight helps us to not just host your website, but to become an active partner in your digital journey.
2. Access and Analysis: You’ll grant access to your site through Smile City software. Our team then conducts an in-depth analysis over 24-48 hours to understand your site’s unique dynamics.
3. Migration Plan: Post-analysis, Smile City Software will develop a tailored migration plan, which includes minimal downtime schedules for your approval.
4. Efficient Migration: Depending on the complexity of your site, the migration process will be efficiently completed within 3 days to 2 weeks, ensuring a smooth transition with minimal disruption.